FOR IMMEDIATE RELEASE
COURTS OPTICAL: NEW PROCEDURES TO SERVE YOU AT FIVE BRANCHES
Amendments to booking appointments
Patients will be interviewed concerning health and travel movements at the point of appointment bookings, and upon arrival at the branch. This will include asking about any flu-like symptoms, respiratory issues, fever etc. If any doubts arise regarding the health or travel movements of customers, appointments will be re-scheduled to another time that is safe for all. Appointment sessions will run for 30 minutes and will be made by date and the availability of doctors. If patients require accompaniment to their appointment, only one person will be allowed to do so, to minimize the number of individuals who will enter the store. Additionally, to comply with social distancing protocol, patients will be asked to wait outside if there are already 3 persons in the branch. Walk-ins will be accepted but those who have made appointments will take precedence. Appointments can be made via our online platform at www.courtsoptical.com or through our Call Centre at +1 876 926 2110, +1 876 926 2111, +1 876 926 2112, +1 876 926 2113 or +1 876 926 2114
Arrival at Branch
Upon arrival, all persons entering the store must have their hands sanitized. Doctors, staff and patients will be provided with masks for use while inside the branch. Inquiries will again be made of patients concerning their travel movements/history and health as it relates to Covid-19 type symptoms. The temperature of all persons coming into the branch will be checked and if any are found to have high temperatures, then appointments will be rescheduled.
Sanitization of Pre-Testing and Testing Equipment
All pre-test equipment will be sanitized in the presence of patients before use. Doctors will also sanitize test room equipment in the presence of patients before use for the greatest transparency.
Choosing and fitting of glasses
The instruments used for choosing and fitting glasses will be sanitized in the presence of patients before they are used and before trying any frame. Patients coming to collect, will have their glasses also sanitized before they are fitted.
Masks
The wearing of masks is now mandatory for all; to include staff and patients, once entering the store. Patients entering the store without a mask will be provided with one and all staff members (doctors and support staff) will wear masks and gloves. Gloves will be changed in the presence of the patient.
In addition to the above, we have increased our cleaning process so that counters and surfaces which are used often will be sanitized on a frequent basis.
We encourage you to prioritize your health; wash hands or sanitize often, stay 6 feet apart when you go into public spaces and enjoy spending time with your loved ones as we go through this challenging period together.
Our Customer Service team at +1 876 926 2110, +1 876 926 2111, +1 876 926 2112, +1 876 926 2113 or +1 876 926 2114 is ready to serve you and can answer any questions you may have. Thank you for your continued support and we look forward to serving you soon at one of our locations. Stay safe and stay positive as we continue to provide value you can see.
ABOUT UNICOMER GROUP
The Unicomer Group operates in 26 countries from its headquarters in El Salvador, and has over 15,000 employees. The Group offers its customers the widest and most modern line of products and financial services across the countries of operations. The retail brands of Unicomer include Courts, Lucky Dollar, Courts Optical, Courts Ready Cash, Ashley Furniture HomeStore, and RadioShack.
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Contact:
Jennese Palmer
Public Relations Officer
Email
Tel: +1 876 926 2117 ext. 2471